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Xfinity vs. Comcast--Fight

With the election wound down (and JAGS ... almost done) I'll try firing this up a little more. I suspect there are maybe two remaining readers anyway.

This past week we got U-Verse (AT&T) installed at the house replacing Comcast cable's Xfinity. We got the deluxe versions of both. They're remarkably similar--although the U-Verse install was painful. I made the switch, honestly, because I was mildly unhappy with Xfinity and ... wanted to try U-Verse. But the emphasis is on the mildly. As painful as the install was (two days, four people, phone isn't switched over yet) I kinda wish I'd stuck with Xfinity.

It's too late now.

1. The U-Verse interface is, to my mind, a bit better than Xfinity's. It seems more responsive.
2. The U-Verse picture seems better. Maybe it's just more HD channels but it looks better on both our TVs.
3. Xfinity seemed to have a better selection of TV and movies--but, really, neither was all that spectacular.

They couldn't get my wireless router to work with the U-Verse wireless router thing--so we disconnected it and I'm just using the U-Verse one. I now have a spare Linksys router lying around ... :-/.


( 4 comments — Leave a comment )
Nov. 14th, 2012 12:49 pm (UTC)
I'm still here, normally just lurking via rss feed. To post this comment, I logged into LJ for probably the first time since 2011.

I had been thinking about making the switch from cable to U-Verse recently. When I called to schedule the switch, a cable salesperson called back shortly afterwards and offered to cut our bill in half if we stayed with cable, so we stayed. They even sent a crew to come out and replace our underground cable in order to boost the reliability, which had begun to degrade. In addition, they added DVR to our plan and revved our receiver and cable modem. It was like Christmas. I can only imagine that this behavior is driven by a large number of recent switchers.
Nov. 14th, 2012 02:09 pm (UTC)
Yeah. I think I left money on the table there. Maybe I can wait a few months and then see if I can X-Tort AT&T with threat of switching back. See what I did there!? SEE IT!!
Nov. 15th, 2012 08:59 pm (UTC)
Oh, man, a dude who has the option of going with Comcast switched to AT+T. Incredible; unheard of.

I would pay nearly any amount to get Comcast customer service back. I loathe AT+T with the fiery passion of a thousand suns.
Nov. 15th, 2012 08:59 pm (UTC)
Also, I hope you did not authorize AT+T to debit your bank or credit card. You will rue the day if you did.
( 4 comments — Leave a comment )